Lauren Chlebowski All ollie sang merchandise is unconditionally guaranteed. If you are not satisfied with your purchase for any reason, please let us know and we will take care of you. Refund process Your refund will be credited back to the original method of payment once we have received your item. A credit will post to your account approximately five days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Items returned must be accompanied by a Return Authorization # (RA#). Please email info@olliesang.com for further details. Please include your order number in all correspondence. Sale items may only be exchanged for credit within 7 days of receipt of item. You must pay for all shipping charges. <p>All ollie sang merchandise is unconditionally guaranteed. If you are not satisfied with your purchase for any reason, please let us know and we will take care of you.</p> <p>Refund process<br /> Your refund will be credited back to the original method of payment once we have received your item. A credit will post to your account approximately five days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.</p> <p>Items returned must be accompanied by a Return Authorization # (RA#). Please email info@olliesang.com for further details. Please include your order number in all correspondence.</p> <p>Sale items may only be exchanged for credit within 7 days of receipt of item. You must pay for all shipping charges.</p> 2009-02-17T13:04:08-07:00 returns-and-exchanges 3187512 2009-02-17T13:04:08-07:00 281462 2009-08-03T10:12:53-06:00